Frequently Asked Questions

  • For now, I am only shipping to the U.K., but please do get in touch if you live elsewhere and want to buy a piece, as I’m keen to try new things.

  • If your piece arrives broken, please let me know ASAP. A refund or replacement will be offered.

  • It takes me 3-5 working days to pack an order, plus about 2 days for DPD to get your parcel to you.

  • You will be surprised by the size of the packaging - ceramics need to have lots of space to be safe from the intense ride that couriers put them through! However, I save every single piece of packaging I can find so that everything is reused for sustainability. Please give their packaging another life if you can ☺️

  • As everything I make is unique, I won’t be able to make a copy of a sold out item. However, do hit me up - I might be able to make something that will fit you perfectly!

  • It really depends on my workload, and how my toddler is doing. Send me a message here, and I’ll see if I can!

  • Good question! I tend to do drops every two months max, so it shouldn’t be too long to wait. Sign up to my diaries at the bottom of this page if you want to be first in the loop and have early access to the next one.